TERMS AND CONDITIONS

OF OFFICIAL INTELLECTBET CASINO

These Terms and Conditions (“Terms”) govern the legal relationship between you (“Player”, “you”, “your”) and Casiworx N.V., trading as “IntellectBet Casino” (“IntellectBet”, “Casino”, “we”, “us”, “our”), in relation to your access to and use of the IntellectBet Casino website and services (collectively, the “Services”).

By registering an account with IntellectBet, accessing the Website, or using any of our Services, you confirm that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, KYC/AML Policy, Bonus Terms, and any other rules, policies, or guidelines referenced herein (together, the “Agreement”). If you do not agree to these Terms, you must not register or use the Services.

1. OPERATOR, LICENSING AND REGULATORY STATUS

1.1. The Services are operated by:
Casiworx N.V.
A company duly registered and existing under the laws of Curaçao.
Registered address: [●], Curaçao.
Registration number: [●].

1.2. IntellectBet Casino operates under the jurisdiction of Curaçao and holds a valid Certificate of Operation issued by the Curaçao Gaming Control Board (“GCB”) while the full online gaming license application (reference OGL/2024/1278/0497) is pending completion and final approval.

1.3. The Certificate of Operation authorizes IntellectBet to offer online games of chance in accordance with the applicable Curaçao laws, regulations, and technical standards, including but not limited to minimum internal control standards (MICS), anti-money laundering and counter-terrorist financing rules, and game fairness standards derived from internationally recognized frameworks such as Gaming Laboratories International (GLI).

1.4. These Terms are governed by, and shall be construed in accordance with, the laws of Curaçao. Subject to any mandatory provisions of applicable consumer protection law, the courts of Curaçao shall have exclusive jurisdiction over any dispute arising out of or in connection with this Agreement.

1.5. You acknowledge and accept that IntellectBet is currently in a transitional licensing phase. By using the Services, you expressly agree to this regulatory status and confirm that it is acceptable to you.

2. ELIGIBILITY AND PLAYER ACCOUNT

2.1. General Eligibility

2.1.1. You may only register and use an account with IntellectBet if all of the following conditions are met:

a) You are at least 18 years old, or older if the legal age for gambling in your jurisdiction is higher;
b) Online gambling is legal in your country, territory, or state of residence;
c) You are not a resident of, located in, or accessing the Services from any restricted jurisdiction (see Section 3);
d) You are registering and playing strictly for yourself and on your own behalf, and not on behalf of any third party;
e) You are not classified as a politically exposed person (“PEP”) or subject to international sanctions that would prohibit us from doing business with you;
f) You have full legal capacity to enter into this Agreement;
g) You have not previously had an account closed or excluded by us due to breach of these Terms, fraud, self-exclusion, or responsible gambling concerns.

2.1.2. We reserve the right to request proof of age and identity at any time and to suspend or close your account if satisfactory proof is not provided.

2.1.3. It is your sole responsibility to ensure that your use of the Services is lawful in your jurisdiction. We do not provide legal advice and assume no liability if you act in breach of any local laws.

2.2. One Account Rule

2.2.1. Each Player may open and maintain only one (1) real-money account with IntellectBet.

2.2.2. The creation of multiple accounts (also referred to as “duplicate accounts”, “multi-accounts” or “multi-accounting”) is strictly prohibited. If we identify duplicate accounts, we may, at our sole discretion:

a) Close all such accounts;
b) Void any bonuses, free spins, or promotional benefits;
c) Void winnings obtained from duplicate accounts;
d) Retain balances where we reasonably suspect abuse, fraud, or collusion.

2.3. Account Registration

2.3.1. To open an account, you must complete the registration form and provide accurate, current, and complete information, including but not limited to: full name, date of birth, country of residence, address, email, phone number, and preferred currency.

2.3.2. You warrant that all information you provide is true and correct. You must promptly update your details if they change. Providing false, misleading, or incomplete information may result in account suspension, closure, and forfeiture of funds.

2.3.3. You will be required to choose a username and password. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity conducted under your account.

2.3.4. You must not share your account or login details with any third party. You must not allow any other person to access or use your account. Any such use will be treated as your own use.

2.3.5. If you suspect that your account has been compromised, accessed without authorization, or that your login details have been disclosed, you must notify us immediately and change your password.

2.4. Account Verification (KYC)

2.4.1. In line with Curaçao AML/CFT regulations and our internal controls, we will conduct “Know Your Customer” (KYC) checks and may request documents at any time, including but not limited to:

a) Proof of identity: a valid government-issued photo ID (passport, ID card, driver’s license);
b) Proof of address: recent utility bill, bank statement, or official letter showing your name and residential address, issued within the last 3 months;
c) Proof of payment method ownership: copies or screenshots of bank cards, e-wallet accounts, or crypto wallets used for deposits/withdrawals, with sensitive data appropriately masked as requested by us.

2.4.2. Verification is mandatory when:

a) Your cumulative deposits reach EUR 2,000 (or currency equivalent); and/or
b) You request a withdrawal; and/or
c) We have reasonable grounds to suspect fraud, money laundering, or other prohibited activity; and/or
d) We are required to do so by law or regulatory authorities.

2.4.3. Once you reach the EUR 2,000 cumulative deposit threshold, you must complete KYC within 30 days. During this period, we may impose restrictions on deposits, withdrawals, and gameplay.

2.4.4. We aim to complete KYC checks within two (2) business days after receiving all required documents. In complex cases, this may take longer. If verification exceeds ten (10) business days, we will inform you of the delay.

2.4.5. Failure to provide requested documentation, or provision of false or altered documents, may result in:

a) Suspension or closure of your account;
b) Voidance of bonuses and winnings;
c) Reporting to relevant authorities.

3. RESTRICTED JURISDICTIONS

3.1. Due to legal and regulatory reasons, we do not accept Players who are residents of, or are physically located in, certain jurisdictions (“Restricted Jurisdictions”). The list may include, without limitation:

• United States of America and all its territories;
• United Kingdom;
• France and its territories;
• Belgium;
• Australia;
• Spain;
• Netherlands;
• And any other jurisdictions listed on the Website from time to time.

3.2. The list of Restricted Jurisdictions is subject to change. It is your responsibility to regularly check whether your country or state is permitted.

3.3. If we determine that you are accessing the Services from a Restricted Jurisdiction, we may immediately:

a) Suspend or close your account;
b) Void bets and winnings;
c) Return remaining deposit funds (subject to AML checks), where legally permissible;
d) Report your activity to relevant authorities if required.

3.4. You must not use VPNs, proxies, or any similar technologies or methods to circumvent geographical restrictions. Any such attempt constitutes a serious breach of these Terms.

4. RESPONSIBLE GAMING AND SELF-EXCLUSION

4.1. IntellectBet is committed to responsible gaming and offers a range of tools to help you control your gambling activity, including:

a) Deposit limits (daily, weekly, monthly);
b) Loss limits;
c) Wagering/betting limits;
d) Session time limits and reality checks;
e) Time-out (temporary suspension);
f) Self-exclusion (long-term or permanent).

4.2. You may set or adjust these limits via your account settings or by contacting Customer Support. Certain changes (e.g., decreasing limits) may take effect immediately, while increases may be subject to a cooling-off period.

4.3. If you self-exclude, your account will be blocked for the chosen period. During self-exclusion, you must not attempt to open new accounts. We will take reasonable steps to prevent you from doing so, but you acknowledge that ultimate responsibility remains with you.

4.4. If you have concerns about your gambling behavior, you should seek professional help. Information and contact details of problem gambling support organizations are available on our Website.

4.5. We are not liable for any losses you incur if you circumvent our responsible gambling tools, attempt to open new accounts during self-exclusion, or otherwise act in bad faith.

5. ACCEPTABLE USE, FRAUD, AND PROHIBITED ACTIVITIES

5.1. You must use the Services solely for entertainment and lawful purposes, in accordance with these Terms, applicable laws, and good-faith conduct.

5.2. The following activities are strictly prohibited and constitute a material breach of these Terms:

a) Providing false or misleading information;
b) Opening multiple or third-party accounts;
c) Fraud, money laundering, terrorist financing, or any other criminal activity;
d) Using stolen or unauthorized payment methods;
e) Chargebacks or reversed transactions without legitimate cause;
f) Collusion with other players or third parties;
g) Use of bots, scripts, AI tools, or any software or hardware to gain an unfair advantage;
h) Exploiting game bugs, software errors, or loopholes (“abuse of bugs”);
i) Bonus abuse, including but not limited to:

• Creating multiple accounts to claim the same bonus;
• Using bonus funds for low-risk or zero-risk wagering strategies;
• Betting patterns designed solely to clear wagering with minimal risk;
  j) Reselling or transferring accounts, balances, or bonuses;
  k) Using the global chat or any communication channel for harassment, hate speech, spam, promotion of other services, or any illegal content.

5.3. If we suspect or determine that you have engaged in any prohibited activity, we may, at our sole discretion:

a) Suspend or close your account;
b) Void and/or cancel bets;
c) Forfeit bonuses and winnings;
d) Retain funds where legally permitted and justified by the nature of the breach;
e) Report your conduct to law enforcement and regulatory authorities.

6. DEPOSITS, WITHDRAWALS AND PAYMENTS

6.1. General

6.1.1. All financial transactions must be made through payment methods available on our Website and in the name of the registered account holder only.

6.1.2. We do not charge transaction fees on deposits and withdrawals. However, your bank, payment provider, or crypto network may charge fees, for which we are not responsible.

6.1.3. We reserve the right to change available payment methods, minimum/maximum transaction amounts, and processing times at any time.

6.2. Deposits

6.2.1. You may deposit funds using supported methods, which may include (subject to availability in your region):

• Visa and Mastercard credit/debit cards;
• E-wallets (e.g., Skrill, Neteller, AstroPay, Jeton);
• Prepaid vouchers (e.g., Paysafecard – deposits only);
• Cryptocurrencies (e.g., Bitcoin, Ethereum, Tether (USDT));
• Bank transfers (where available).

6.2.2. Minimum deposit amounts are generally EUR 10–20 (or equivalent), depending on method and region. The exact limits are displayed on the cashier page.

6.2.3. Deposits are usually credited instantly, except bank transfers, which may take several business days.

6.2.4. You may only use payment instruments that are registered in your own name. Use of third-party payment methods is prohibited and may result in account suspension and transaction reversal.

6.3. Withdrawals

6.3.1. Before any withdrawal is processed, your identity and payment method ownership may be verified in accordance with our KYC/AML procedures.

6.3.2. As a rule, withdrawals will be processed back to the same payment method used for deposits, where possible. If this is not possible, we may offer alternative methods at our discretion.

6.3.3. Minimum withdrawal amounts generally start at EUR 50 (or equivalent), depending on the payment method and region.

6.3.4. Standard withdrawal limits for non-VIP players (subject to change and jurisdictional rules) are:

• Up to EUR 500 per day;
• Up to EUR 10,000 per month (or other range as may be displayed on the Website).

VIP players may benefit from higher limits according to their VIP tier.

6.3.5. Withdrawal requests are processed within reasonable time frames. E-wallet and cryptocurrency withdrawals are typically processed faster than card or bank transfer withdrawals, which may take 1–7 business days depending on banking institutions.

6.3.6. We reserve the right to split large withdrawals into installments, in accordance with applicable limits and regulations.

6.3.7. Progressive jackpot wins may be paid out in full and may not be subject to standard withdrawal limits, subject to the rules of the specific game and applicable regulatory requirements.

6.3.8. If you initiate a withdrawal while you still have active bonuses or unmet wagering requirements, we may cancel or reduce the bonus and/or associated winnings in accordance with the Bonus Terms.

6.4. Dormant and Inactive Accounts

6.4.1. An account is considered “inactive” if you have not logged in or performed any transactions for a continuous period of 12 months.

6.4.2. We may contact you regarding inactive accounts. If your account remains inactive, we may:

a) Charge a reasonable monthly administrative fee from your real-money balance (where permitted by law);
b) Close the account if the balance reaches zero.

6.4.3. You may reactivate a closed account by contacting Customer Support, subject to KYC checks and our sole discretion.

7. BONUSES, PROMOTIONS AND REWARDS

7.1. All bonuses, free spins, promotional offers, VIP rewards, and the Exclusive Rewards Calendar are governed by these Terms and by specific Bonus Terms and promotional rules published on the Website.

7.2. By claiming any bonus or participating in any promotion, you agree to the applicable Bonus Terms, including but not limited to:

a) Wagering requirements (e.g., 45x bonus + deposit for certain welcome offers);
b) Time limits for completing wagering (e.g., 7 days);
c) Game contribution percentages;
d) Maximum bet limits while wagering a bonus (e.g., EUR 3–5 per spin, as specified);
e) Maximum win caps (e.g., 5x deposit for certain bonuses);
f) Eligible games for free spins and bonus funds.

7.3. Unless explicitly stated otherwise, bonus funds and winnings from free spins are subject to wagering requirements before they can be withdrawn. If you attempt to withdraw funds before fulfilling the requirements, the bonus and winnings may be forfeited.

7.4. Only one active bonus may be held at a time, unless expressly allowed. The Rewards Calendar accumulator may be temporarily disabled while an active bonus is in play, as specified in the relevant rules.

7.5. IntellectBet reserves the right to:

a) Modify, suspend, or cancel any bonus or promotion at any time;
b) Restrict bonus eligibility to specific players, countries, payment methods, or VIP levels;
c) Withhold or withdraw bonuses and winnings if we detect or reasonably suspect bonus abuse or violation of these Terms.

7.6. VIP Program and Rewards Calendar

7.6.1. Our VIP Club consists of multiple levels, each with its own benefits, including but not limited to: personalized bonuses, higher withdrawal limits, enhanced Rewards Calendar percentages, and dedicated account management.

7.6.2. VIP points are earned through real-money wagering, at rates that may differ by game category (e.g., slots vs. video poker). Details are provided on the VIP page.

7.6.3. VIP status and points may be adjusted, suspended, or revoked in cases of inactivity, breach of these Terms, or closure of your account.

7.6.4. The Exclusive Rewards Calendar provides periodic, typically wager-free rewards based on your activity and VIP level. The mechanics, frequency, and percentages are described on the Website and may be updated at our discretion.

8. GAMES, FAIRNESS AND TECHNICAL ISSUES

8.1. Game Providers and Fairness

8.1.1. IntellectBet offers games from multiple third-party software providers. Game rules, paytables, and return-to-player (RTP) percentages are provided within each game or on the Website.

8.1.2. All RNG-based games are powered by certified random number generators tested by independent laboratories in accordance with GLI and Curaçao standards to ensure fairness and randomness.

8.1.3. You acknowledge that the outcome of each game is determined by the RNG or live dealer game mechanics and that you have no influence over the outcome.

8.2. Game Rules and Errors

8.2.1. You must familiarize yourself with the rules of each game before playing. By placing a bet, you confirm that you understand and accept the game rules.

8.2.2. In the event of a technical malfunction, system error, or bug (including but not limited to: incorrect game outcomes, miscalculated winnings, display errors, or communication failures), the following shall apply:

a) All affected bets and game rounds may be voided;
b) Balances will be adjusted to the state prior to the error;
c) Any winnings obtained from the malfunction will be considered void and must be repaid by you if already withdrawn.

8.2.3. We are not liable for any losses or damages arising directly or indirectly from technical failures, interruptions, or delays caused by your hardware, software, internet connection, or third-party services.

8.3. Disconnections

8.3.1. If you are disconnected during a game round, the outcome may be determined by the game server, and the result will be available when you reconnect. In most cases, your bet will stand and the result will be applied automatically.

8.3.2. If a game round remains incomplete due to disconnection or error, we may cancel the round and refund the stake or otherwise resolve it in accordance with the game provider’s rules.

9. SOCIAL FEATURES AND GLOBAL CHAT

9.1. IntellectBet provides a global chat feature and other social interaction tools to enhance player community engagement.

9.2. You are solely responsible for any content you post or transmit via chat. You must not:

a) Use offensive, abusive, defamatory, racist, sexist, or hateful language;
b) Harass, threaten, or intimidate other players or staff;
c) Share personal data of yourself or others;
d) Advertise or promote other services, products, or websites;
e) Engage in spam, scams, or solicitation;
f) Discuss or promote illegal activities or gambling strategies that constitute collusion or cheating.

9.3. We may monitor and moderate chat communications and may warn, mute, restrict, or permanently block chat access, and/or close accounts, for violations of this Section.

9.4. We do not assume liability for any content posted by players. You use the chat at your own risk.

10. INTELLECTUAL PROPERTY

10.1. All content and materials on the Website, including but not limited to trademarks, logos, designs, text, graphics, software, audio, video, and game content (“Intellectual Property”), are owned by or licensed to IntellectBet and are protected by copyright, trademark, and other intellectual property laws.

10.2. You are granted a limited, non-exclusive, non-transferable license to access and use the Website and Services for personal, non-commercial entertainment purposes only.

10.3. You must not:

a) Copy, reproduce, distribute, modify, or create derivative works from any part of the Website or Services;
b) Reverse engineer, decompile, or attempt to extract source code from our software or games;
c) Use our Intellectual Property in any manner without our prior written consent.

11. PRIVACY AND DATA PROTECTION

11.1. We process your personal data in accordance with our Privacy Policy, which forms an integral part of this Agreement.

11.2. We use industry-standard 256-bit SSL encryption to protect data transmitted between you and our servers.

11.3. By using the Services, you consent to our collection, use, and processing of your personal data as described in the Privacy Policy, including for KYC/AML checks, fraud prevention, responsible gambling measures, and regulatory reporting.

12. SUSPENSION, CLOSURE AND TERMINATION

12.1. You may close your account at any time by contacting Customer Support, subject to completion of any outstanding obligations, including KYC checks and settlement of open bets.

12.2. We may suspend or close your account, or restrict your access to the Services, at our sole discretion, including but not limited to the following reasons:

a) Breach of these Terms or any other policy;
b) Suspicion of fraud, money laundering, or illegal activity;
c) Failure to pass KYC/AML checks;
d) Use of prohibited payment methods or third-party accounts;
e) Abusive behavior towards staff or other players;
f) Self-exclusion or responsible gambling concerns;
g) Regulatory or legal requirements.

12.3. In case of closure due to breach or fraud, we may:

a) Void bets and winnings;
b) Forfeit balances where justified by law and regulatory obligations;
c) Report your conduct to relevant authorities.

12.4. In case of closure for non-breach reasons (e.g., at your request), we will, subject to AML checks, return your remaining real-money balance using an appropriate payment method.

13. LIMITATION OF LIABILITY AND DISCLAIMER

13.1. You use the Services at your own risk. The Website and Services are provided “as is” and “as available” without any warranties, express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose.

13.2. To the maximum extent permitted by law, IntellectBet, its officers, directors, employees, agents, and affiliates shall not be liable for:

a) Any loss, damage, or injury arising from your use of the Services, including but not limited to loss of profits, data, business, or goodwill;
b) Any technical failures, interruptions, delays, or communication errors;
c) Any errors or omissions in game rules, paytables, or promotional materials;
d) Any acts or omissions of third-party providers (including payment providers and game suppliers).

13.3. Our total aggregate liability to you in respect of any claim arising out of or relating to this Agreement or the Services shall be limited to the lesser of:

a) The amount of your net deposits with us over the preceding six (6) months; or
b) EUR 1,000 (or equivalent), unless otherwise mandated by applicable law.

13.4. Nothing in these Terms shall exclude or limit our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

14. COMPLAINTS AND DISPUTE RESOLUTION

14.1. If you have a complaint regarding the Services, you must first contact our Customer Support via live chat or email at support@intellectbet.com, providing full details of your complaint.

14.2. We will acknowledge receipt of your complaint and will use reasonable efforts to resolve it promptly and fairly.

14.3. If you are not satisfied with our final response, you may escalate the matter to the relevant regulatory authority or an independent dispute resolution body, where available under Curaçao regulations. Details may be provided upon request.

14.4. All complaints and disputes must be submitted within a reasonable time frame, and in any event no later than six (6) months from the date of the contested transaction or event.

15. AMENDMENTS TO THESE TERMS

15.1. We reserve the right to amend, modify, or update these Terms at any time.

15.2. Material changes will be notified to you via the Website, email, or other suitable means. The updated Terms will become effective upon publication or on the date specified in the notice.

15.3. Continued use of the Services after the effective date of the updated Terms constitutes your acceptance of the changes. If you do not agree to the updated Terms, you must stop using the Services and close your account.

16. MISCELLANEOUS

16.1. Entire Agreement
These Terms, together with the Privacy Policy, Bonus Terms, KYC/AML Policy, and any other policies referenced herein, constitute the entire agreement between you and IntellectBet regarding the Services and supersede all prior agreements, understandings, or representations.

16.2. Severability
If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.

16.3. No Waiver
Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or of the right to enforce it at a later time.

16.4. Assignment
We may assign or transfer our rights and obligations under these Terms to any affiliated entity or successor business. You may not assign or transfer your rights or obligations without our prior written consent.

16.5. Language
These Terms may be translated into multiple languages. In case of any discrepancy between language versions, the English version shall prevail.

By creating an account and using the Services of IntellectBet Casino, you confirm that you have read, understood, and agreed to these Terms and Conditions in their entirety.